Refund Policy
Last updated: April 10, 2026
🛡️
30-Day Money-Back Guarantee
We stand behind every iSync product. If you are not completely satisfied within 30 days, contact us for a full refund — no questions asked.
How to Request a Refund
Email support@isync.io with Subject: Refund Request and your order number or email address. We process refunds within 3 business days. Refunds appear within 5–10 business days.
What's Covered
- All new subscriptions (monthly and annual) within 30 days of initial purchase
- One-time software purchases within 30 days
- Cases where the product does not perform as described
What's Not Covered
- Subscription renewals after the initial 30-day window
- Accounts suspended for Terms of Service violations
- Requests submitted more than 30 days after purchase
Subscription Cancellation
You may cancel at any time from your account dashboard. Cancellation stops future renewals — you retain access until the end of the paid period. Cancellation does not issue a refund for the current period.
EU/UK Statutory Rights
If you are in the EU or UK, you may have a statutory right of withdrawal within 14 days. Our 30-day policy is more generous and supersedes this minimum. We will comply with any applicable mandatory consumer protection law.