Privacy Policy

iSync Technologies Ltd. ("iSync," "we," "us," or "our") operates the website isync.io and all associated software products. We are the data controller for information collected through our website and services.

We collect information you provide directly (name, email, payment details) when you create an account, purchase a subscription, or contact support. We also collect usage data, device information, and IP addresses automatically.

Payment information is handled entirely by Paddle (our Merchant of Record) and is never stored on our servers.

• Provide and maintain our services and software licenses
• Process transactions and send related notices
• Respond to support requests
• Send product updates and security notices (you may opt out)
• Detect and prevent fraud and abuse
• Comply with legal obligations

For users in the EEA/UK, we process your data on these bases: contract performance (to provide services you paid for), legitimate interests (fraud prevention, product improvement), legal obligation (tax and compliance records), and consent (marketing emails).

We do not sell your personal data. We share it only with Paddle (payment processing), cloud hosting providers, anonymised analytics tools, and law enforcement when legally required.

We retain account data for the duration of your subscription plus 3 years for tax and legal compliance. You may request deletion at any time; we will delete what is not required for legal obligations within 30 days.

Under GDPR and similar laws, you have the right to access, correct, delete, port, or restrict your personal data, and to object to processing. Email support@isync.io to exercise these rights. We will respond within 30 days.

We use strictly necessary cookies for authentication and CSRF protection, and optional analytics cookies. You can withdraw consent at any time via your browser settings.

Our services are not directed at children under 16. We do not knowingly collect personal data from children.

We will notify you of material changes by email or a prominent notice on our website at least 30 days before they take effect.